Monopol Location
Pilatusstrasse 1, Lucerne, SwitzerlandGuest reviews
Guest reviews are submitted by our customers after their stay at Hotel Monopol Luzern
Eddie
2022-02-03
Highly professional staff, delicious breakfast, unbeatable location adjacent to main train station, the main bridge and ferry terminal. Clean and perfectly fine hotel in Old Town district. Comforts of superior single room were fabulous - central heating, an electronic key card and a work desk. Bed was comfortable and I loved a large bathroom.
Sheila
2021-11-07
That place was functional including fantastic staff and location. Also, I loved how top the location was. Plus, 5 minutes drive from an interactive transport museum. Late check-out.
Frank
2021-11-23
Would stay here again when in Lucerne, it was a very positive stay. A wonderful beach, pleasant view. Efficient check-in and fantastic service.
Jonathan
2021-06-30
Superb stay in a cool hotel. Strategic location, delicious food, sweet staff. Walking distance to a chapel and a theatre. The room was silent and I thoroughly enjoyed wooden furniture. Good pool and local beach.
Francis
2021-07-23
The staff was incredibly polite and the bed was very clean. The breakfast was substantial, featured plenty of meals. I thoroughly enjoyed deluxe junior suite. Efficient service everywhere too. By the way, I paid extra gbp 24 per day to park my car.
John
2021-08-07
A great stay. The rooms were air-conditioned and huge. Its location was very central, a short walk to The Rosengart Collection. The rooftop bar was amazing and the drinks were warm.
Caroline
2021-04-17
a magnificent position, deluxe hotel, loyal staff. we were offered deluxe room with a heating system, an electronic key card and multi-channel television which were very good. not far from the downtown, 5 minutes on foot. for dinner, we went to pacifico, it was very close to the venue. besides, for internet venue charges for chf 25 per day.
Joe
2021-02-26
I appreciated location and staff mainly. And it also had panoramic view. Great looking hotel in shopping area. Again, it was not too far away from old town lucerne. Easy check-in too...
Gordon
2021-08-26
Breakfast was extensive and staff dedicated. Room was calm and fashioned with an absolutely clean bathroom. We walked everywhere in Lucerne and bars and restaurants were near the hotel. Quick check-in.
Sarah
2021-10-30
We loved reception, it was charming. We had PERFECT breakfast with great view. Premier location - close to rathaus.
Wi-Fi signal was very weak.
Patrick
2019-09-24
really good location. we would come back for sure. hotel was within walking distance a railroad station.
Theodore
2020-07-24
Bed was spacious, staff was friendly! The hotel was a good choice for staying in the center of Lucerne. Well-accessible via a bus stop.
8.0 
Review score
Based on 1504 reviews
Main Features
Monopol Amenities
-
General
No smoking on site - Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- 24-hour security
- Luggage storage
- Ski storage
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
-
Dining
Electric kettle - Cookware/ Kitchen utensils
- Restaurant
- Snack bar
- Bar/ Lounge area
-
Leisure & Sports
Casino - Night club
- Entertainment
- Sun terrace
- Skiing
- Hiking
- Cycling
-
Monopol Guest Services
Room service - Housekeeping
- Laundry
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Meeting/ Banquet facilities
- Fax/Photocopying
-
Room Amenities
Air conditioning - Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
- Free toiletries
- Flat-screen TV
- AM/FM alarm clock
- Cots
- Playpen
- Carpeted floor
